The NH Real Estate Commission may investigate a licensee based on which of the following grounds?

The New Hampshire Real Estate Commission has the authority to investigate a licensee when it receives a written complaint from a disgruntled customer. This mechanism serves as a critical part of the regulatory framework for real estate practices. When a consumer voice concerns or dissatisfaction regarding a licensee's behavior or practices, it prompts an official inquiry. This process is essential for maintaining the integrity of the real estate profession and ensuring that licensees adhere to established laws and ethical standards.

Complaints typically describe specific incidents or issues that suggest possible violations of real estate regulations, providing the Commission with a basis to initiate an investigation. This allows the Commission to address potential misconduct, protect public interests, and uphold the standards expected of real estate professionals in New Hampshire.

Other scenarios such as random selection of licensees, initiative of the commission, or motion from commission members, while they might seem plausible means for initiating an investigation, do not typically constitute valid grounds for the Commission to act without a specific complaint or allegation directly related to a licensee's conduct. The framework prioritizes consumer complaints to ensure that investigations are grounded in real issues faced by actual individuals utilizing real estate services.